Enquiry details
Name, phone, email and journey information you choose to submit.
Purpose
Responding to enquiries, checking availability and communicating quotations.
Your choices
Contact the business to request correction or ask about enquiry information.
Information We May Receive
When you contact Shinezo Cabs or submit an enquiry, you may provide your name, mobile number, email address, pickup and destination, travel date, vehicle preference, trip type and optional message. Please provide only information needed to understand the journey. Do not include passwords, payment card details, government identity numbers or other sensitive information in a general enquiry message.
Technical information may also be processed by the hosting platform or website tools to deliver pages, maintain security and understand basic site operation. The exact information collected depends on the hosting, browser and any enabled analytics or security services.
How Enquiry Information Is Used
Enquiry information is used to understand the requested journey, contact the traveller, check vehicle availability, prepare a quotation and respond to follow-up questions. Route and date details help the team identify the correct service request. Contact details are used for communication about that enquiry and related service coordination.
Submitting an enquiry does not mean a vehicle has been allocated. The team may need to ask for more information before confirming the arrangement.
WhatsApp and Telephone Communication
Some website forms prepare a message and open WhatsApp so the visitor can review and send it. WhatsApp is a separate service operated by its provider and its own privacy terms apply. The website form does not send the message automatically; the visitor must press Send in WhatsApp.
If you call or email the published contact details, the information you share may be used to respond to your question or service request. Avoid sending unnecessary personal information through these channels.
Sharing and Service Providers
Information may be processed by service providers that support website hosting, email, messaging, security or technical maintenance, to the extent needed to provide those services. The business should not sell enquiry information as a customer list. Information may also be disclosed where required by applicable law or a lawful request.
Because third-party services can change, users should review the privacy notices of WhatsApp, email providers and their own network or device providers when using those services.
Retention and Security
Enquiry records may be retained for as long as reasonably required to respond to the request, maintain service records, resolve disputes or meet applicable legal obligations. Retention periods may differ depending on the nature of the enquiry and any confirmed service.
Reasonable administrative and technical safeguards should be used to protect information. No internet transmission or storage system can be guaranteed to be completely secure. Users should contact the business if they believe their information has been sent incorrectly or accessed without permission.
Cookies and Website Technologies
The website or its hosting environment may use essential technologies needed to display pages, support navigation, maintain security or remember preferences. If analytics or advertising tools are enabled, they may use additional identifiers subject to their own settings and policies.
You can manage cookies through your browser. Blocking some cookies may affect website functions. This policy should be updated if new analytics, advertising or tracking tools are added.
Your Choices and Requests
You may contact Shinezo Cabs to ask about information you submitted, request correction of inaccurate contact details or ask whether an enquiry can be deleted, subject to records that must be retained for legitimate or legal reasons. To help identify the relevant enquiry, provide the date and contact channel without sending unnecessary sensitive information.
You can choose not to submit an enquiry, although the team may then be unable to prepare a route-specific response.
Children and Policy Updates
The website is intended for people arranging travel and is not designed to collect personal information directly from children. A parent or guardian should make travel enquiries for minors and should share only details necessary for safe coordination.
This policy may be updated when website functions, service processes or legal requirements change. The latest version published on this page will apply from its stated update date. For privacy questions, use the contact details published on the website.
Speak with Shinezo Cabs
For route questions or booking assistance, call +91 96548 61739 or email info@shinezocabs.com. Office: A-11, 80 Gaj Colony, Jeewan Park, Badli-110042.